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Browse our troubleshooting tutorials to get step-by-step solutions for many
common problems. Are we missing something you think would be helpful for
others? Let us know!

Recover Your Data

Recover an existing Microsoft 365 user
Recover a deleted Microsoft 365 user
Can I restore any part of my SharePoint data?
SharePoint restore behavior
Restoring SharePoint data with an advanced backup configuration
Recover Outlook Notes
Move or copy an item from a restored folder to a different one
Import Microsoft 365 data
Microsoft 365 import behavior
How long does an import take?
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